1. I didn't receive an order confirmation. What should I do?

If you did not receive an email confirmation of your order please mail us at service@pradire.com

2. What if an item is unavailable or backordered?

While we make every effort to fulfill your order, occasionally certain items may be unavailable. We will notify you via your email confirmation if we are out of stock on an item that you have ordered. Any changes will be removed from your order total and will be reflected on your shipping invoice. Items that are backordered will be indicated in your confirmation.

3. I received my order, but one item was missing. What should I do?

If you received your order and an item is missing (that is not on backorder) please mail us at [email protected].